What we do
We specialise in understanding human behaviour. We identify the commerical significance of what we uncover in order to make business decision making simpler. We apply this across 4 pillars:
Insight
We fell in love with this industry because of the tranformative power of a genuine insight. It can re-write rules, bend hackneyed principles and generally move games, big and small forward. So it's rather a shame the word has been bandied around to the point of obsolescence! We seek to re-dress that.
Strategy
We really like a well thought out strategy. We've seen it do some truly life enhancing things for our clients as well as the end users...especially when handled with passion and considered nuance. Not to mention a healthy dose of derring-do.
Innovation
As society and culture constantly evolves, the opportunity to innovate never ceases. So it's entirely fitting that George Bernard Shaw once said that "Progress is impossible without change". We like to think that innovation should always make change feel like progress. Not just change for change's sake.
Communications
We've had the pleasure of being in and around the communications industry for a long time. The power of beautifully crafted storytelling is unquestionable. Our observation is that storytelling should be treated as a privilege and not a right. And rightly so.
Our work
We have over 20 years of experience working with both clients and creative agencies. Our journey spans cars to chocolate, wine to wealth, healthcare to happiness and beyond. Here's a taster of our recent work.
RETAIL CX
Inchcape (global) and Subaru (Australia) commissioned Selvedge to carry out a significant 'future retail landscape' project to ascertain the impact of adjacent category retail trends on the automotive industry. Global retail trend analysis as well as customer and dealer interviews led to the adoption of 5 new retail mantras for the businesses and an immediately deployed growth driver innovation strategy.
VW EMISSIONS
VW Australia and DDB contacted Selvedge to work with them to better understand the impact of the emissions crisis. Spanning commercial implications, strategic solutions and communications opportunities, we uncovered the true considerer, customer, and dealer principle sentiment. We carried this out in both 2016 and 2017.
cochlear IMPLANTS
Global qual study on the influence and impact of new advances in audiology software. Using scenario planning we understood how these advances will shape the future of the category and the practice of cochlear implant audiology, and were able to deliver to our clients a recommended MVP to address their need for a quick product launch, with a longer term perspective on software and service innovation.
“We take the beautiful complexity of humans and turn it into wonderfully simple insight”
Cam Fairweather | Co-Founder
Sector Experience
Doctor or Patient, Car Buyer or Dealership; Selvedge love to understand the human wonder in all categories and industry sectors, and to turn this insight into a real business or brand strategy.
We'd love to work with you
If you currently have any burning issues or briefs that you’d like us to apply our thinking to, please get in touch.